Managing Users

For customers with an Enterprise plan, this article explains how Admins can manage users, permissions, and seat assignments in the Admin Portal.

Seats and user types

With an Enterprise plan, every user added to your organization is either assigned a Core Seat or a Guest account.

Core Seats are for team members who need to add models and create or modify content in Campfire. Guest accounts are ideal for occasional collaborators and stakeholders who only need to review, comment, or present — such as managers, trainees, customers, or external partners.

Core users

• Have a Core Seat assigned
• Can create, add, edit, share, and manage projects, scenes, and models
• Can be assigned Admin roles and seat add-ons, such as Kinematics Seats

Guest users

• No Core Seat assigned
• Limited access to collaborate on shared projects as a viewer, commenter; they can be a presenter in a shared project if an Admin allows it
• Cannot be assigned Admin roles or seat add-ons

Guest Days

Guest Days can only be purchased as part of an Enterprise plan.

• Guest accounts are free to create and free for the first day of use
• After the first day, each additional day of usage is billed as 1 Guest Day
• Admins can track usage of Guest Days in the Admin Portal

Admin roles

Each organization must have a Primary Admin who owns and manages the organization, including users, seats, permissions, and settings. Optionally, additional users can be assigned an Admin role to help with user management.

• By default, the first user in an organization is the Primary Admin
• Primary Admin and Admin roles can be reassigned anytime
• All Admins require a Core Seat; Guests cannot be Admins
• All Admins can add, delete, and manage users
• Only the Primary Admin can control organization settings, such as enabling external sharing or sharing only with trusted domains

To manage your organization, login at app.campfire3d.com and click Manage Account to access the Admin Portal.

Organization settings

To access organization settings, click on the gear icon within the Admin Portal.

Allow users to share their projects with anyone

• When this setting is toggled off: users can only share projects with other users in the same organization.
• When this setting is toggled on: users can share projects with anyone with a valid email address.

Allow users to share their projects with others in the following domains

• Use this setting to specify the domains that users are allowed to share with.
• Add more than one domain by separating them with a comma “,”.
• You remove a domain from the list at any time.

Adding users to your organization

Click the Add User button.

Adding a Core user

Enter the user’s email address, then select Core from the Seat dropdown menu.

Once Core is selected, you also have the option to assign an Admin or Primary Admin role.

Adding a Guest user

Enter the user’s email address, then select Guest from the Seat dropdown menu.

Once Guest is selected, you need to assign a role that indicates the maximum permission level for that user: viewer or commenter.

Additionally, you can decide to allow this Guest user to be a presenter in a shared project. Presenter access allows users to switch scenes, hide/show parts or models in the hierarchy, explode, slice, and grab parts of the model. It does not allow Guests to add or edit the content of those shared projects. Simply toggle the setting to allow them to be made presenter.

Transferring an existing Campfire user

If someone in your organization already has a Campfire account associated with their email address, you can invite them to join your organization by transferring their account.

After you add the user, they’ll receive a confirmation email asking if they want to transfer their user account into your organization.

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