Managing Users

Customers on the Enterprise plan can manage users in their organizations via the admin portal.

Enterprise admins have control over who can join their organization and what level of access they have to projects. When adding a user, admins can choose from three roles: Admin, Member, or Guest. Each role has different permissions for sharing and collaborating on projects.

Admin user

The very first user in a customer account is by default the admin for that account. Only an admin, can add or delete users in the organization, and set up rules around sharing with others in trusted domains.

To manage your organization, log in to app.campfire3d.com and click on Manage Account

Organization settings

To access organization settings, click on the Settings button in the Manage Account tab

• Allow users to share their projects with anyone - if this setting is toggled off, members will only be to share projects with other users within the organization. Toggling this setting on, will allow members of your organization to share with anyone with a valid email address.
• Allow users to share their projects with others in the following domains - use this setting to allow sharing users in trusted domains. Add more than one domain by separating them with a comma “,”. You can revoke access to specific domains at any time by simply removing a domain from the list.
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Note: If you remove a domain from the list, you will still have to individually remove all guest users who were shared with during this time

Adding a user

Click on the Add User button:

Members

Adding a new user

Click on New User and input the user's email. Organization members can be either Licensed or Free users. To give the member full access to create projects and add models of any size and format, turn on the License Status button. Otherwise, the member will be subject to the Starter plan restrictions. Read more about Campfire Plans.

Adding existing users

You can input an email address that's already associated with an existing Campfire account. When you invite an existing Campfire user, they will receive an email asking them to confirm transferring their account to your organization. Please note that once an account is transferred, this action cannot be reversed.

Guests

If you are the primary administrator (the first admin) you can also add users from outside your organization as a Guest. Click on Add User and then click on the Guest tab. Guests can only be a Viewer on a shared project. Note that to add a Guest, the Allow users to share their projects with anyone setting must first be toggled off.

Editing a member

Click on a user to edit their account details. In this menu, you can:

• Change the user’s profile image
• Change the user’s name
• Assign or remove a license from the user
• Give the user the admin role
• Delete the user’s account

Related FAQs

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