Campfire lets you collaborate across XR headsets, iPads, and desktop computers. See the full list of supported devices here, or click here to download the app.

You can change your profile image in the Campfire app for PC, Mac, or iPad or at app.campfire3d.com

1. Click on your profile image in the top right corner

2. Click on Edit

3. Upload your new profile image

Option 1:

Go to app.campfire3d.com and click “Forgot Password.”

Option 2:

1. From within the Campfire app, click on your profile image in the top right corner

2. Click on the Change Password button

1. From within the Campfire app for PC, Mac, iPad, or Quest, click on your profile image in the top right corner

2. Click on the pencil icon next to your name

Contact support@campfire3d.com

You can delete your account from the Campfire app for PC, Mac, iPad, or Quest or at app.campfire3d.com

1. From within the Campfire app, click on your profile image in the top right corner

2. Click on the Delete Account button

Campfire is free to download. See our pricing page to learn about Enterprise and Custom plans.

Contact sales@campfire3d.com

You can easily share a project with other Campfire users by adding their email address. Click on the Share button to add the emails of other Campfire users you’d like to share the project with. Read more about sharing

If you received a Campfire project link from someone else, make sure to create an account first.

The project will then automatically appear in your projects list and can also be accessed by clicking the link sent to your email.

If you did not receive an email, make sure the user sharing the project with you entered your email correctly.

Open the annotation list in the top right corner of the UI and click on the export button to export all annotations in the scene as a CSV

In-room collaboration is currently in Preview for Quest. Read this article to learn more.

If you don’t see a shared project after a few seconds, you might need to clear the point cloud cache on your Quest with the following steps:

1. Navigate to Settings → Privacy & Safety → Device Permissions → Clear Physical Space History
2. Click on Clear
3. Create a new room-scale boundary
4. Restart your device

In-room collaboration is currently only available on Meta Quest devices.

Select the “Origin” layer in the hierarchy and use the gizmo to move it.

Yes. After adding the email of an existing Campfire account, the user will receive an email to confirm that they would like to transfer their existing account to your organization

Yes. You must do one of the following:

1. Toggle Allow users to share their projects with anyone in Organization Settings
2. Add their domain in Allow users to share their projects with others in the following domains in Organization Settings
3. Add the user as a guest using the Add User button

Campfire will import animations that are already in FBX and GLB files.

In Campfire, you can create simple transition-based animations relating to position, scale, rotation, or material properties.

1. Create a new scene and add your model
2. Duplicate the scene
3. Adjust all or parts of the model by moving, scaling, rotating, or changing the material

4. Adjust the speed of the transition under Scene Transition in the inspector

Check out the Animations & Scene Transition article for more.

Upload models on PC, Mac, iPad, or Quest. Once you create a project, you’ll be able view, edit, and interact with it on any other device supported by Campfire. Read Compose Scenes for more information.

In the Campfire Starter plan, the maximum file size is 25 MB per file (5 GB total storage). In Campfire Enterprise, there are no limits on maximum size for individual files (20 GB total storage). Click here for pricing information.

Models with high polygon count will require more memory and GPU resources. Generally we do not recommend uploading models greater than 10m polygons.

Campfire projects save automatically when updated.

Enterprise plan users can export individual models as a GLB file format. Note that you cannot export models from sample projects.

Read Optimizing models for Quest and iPad.

There are three ways to modify the thumbnail:

• Move, rotate, or scale the model using gizmos (Desktop and iPad)
• Select “Set scene view” in the inspector (Desktop and iPad)
• Explode the model or change its materials (All devices)

At this time we do not support PLY files that contain point cloud data.

Select the model and on Windows use ctrl + c to copy and ctrl + v to paste. On a Mac, use cmd + c and cmd + v

You can also, select the model and right click on it to open the context menu. Select Copy to copy the model and then right click anywhere else and select Paste

There are two ways to optimize your rendering performance on Quest.

1. Campfire can optimize the model for you. This automatically decimates the model so it can be rendered on Quest, which may result in some loss of fidelity. Read more on how to optimize models for Quest.
2. Use Quest Link to connect your Quest 3 to a PC via USB-C cable, and render complex models directly from your PC. This is a great solution for large models with complex textures or thousands of parts. Read more on setting up Quest Link.

To upload an assembly that refers to multiple part files, all part files must be in the same folder. Use Pack and Go to gather your files into a single folder before adding to Campfire.

1. In Inventor, bring up the Pack and Go menu.
2. Under Options on the left-hand side, select Copy to Single Path.

3. Click Start to create a folder without any sub-folders for the assemblies.
4. In Campfire, import the root IAM file using shift + file open. Read more on multi-file uploads.

To bring in the correct materials and colors, review your STEP file export options and ensure Managed Model Based 3D Engineering is selected.

You can also export as GLTF instead of STEP.

The material library contains a list of preset materials that you can apply to a model.

We recommend OBJ, glTF, and GLB files. These formats maintain their material information when added to Campfire.

To apply your own textures to a model after importing it:

1. Navigate to the Look section of the inspector
2. Hover over the default material applied to the model or a material applied in the Materials section and click Edit

3. Click on any of the checkered boxes to upload a texture file

Note: choosing a different Shader preset will change the properties available for edit.

1. Select the part with the material you want to apply to others
2. You’ll now see the material appear in the Look section of the Scene tab
3. Drag the material from the Look section onto another part

Make sure that the applied materials are also stored on your computer and attached to the model.

You can create a background for a scene using 360 photos. Read more.