Campfire lets you collaborate across XR headsets, iPads, and desktop computers. See the full list of supported devices here, or click here to download the app.

You can change your profile image in the Campfire app for PC, Mac, or iPad or at app.campfire3d.com

1. Click on your profile image in the top right corner

2. Click on Edit

3. Upload your new profile image

Option 1:

Go to app.campfire3d.com and click “Forgot Password.”

Option 2:

1. From within the Campfire app, click on your profile image in the top right corner

2. Click on the Change Password button

1. From within the Campfire app for PC, Mac, iPad, or Quest, click on your profile image in the top right corner

2. Click on the pencil icon next to your name

Contact support@campfire3d.com

You can delete your account from the Campfire app for PC, Mac, iPad, or Quest or at app.campfire3d.com

1. From within the Campfire app, click on your profile image in the top right corner

2. Click on the Delete Account button

No, Campfire PCVR is only available for Windows.

When you use Campfire for Quest as a standalone app, you’re running Campfire entirely on the headset as a native Quest app. When you use Quest Link, you’re running Campfire as a PCVR app tethered to a Windows PC, which gives you access to higher performance and fidelity.

Contact sales@campfire3d.com.

Campfire is free to download. See our plans page to learn more.

You can easily share a project with other Campfire users by adding their email address. Click on the Share button to add the emails of other Campfire users you’d like to share the project with. Read more about sharing

If you received a Campfire project link from someone else, make sure to create an account first.

The project will then automatically appear in your projects list and can also be accessed by clicking the link sent to your email.

If you did not receive an email, make sure the user sharing the project with you entered your email correctly.

Open the annotation list in the top right corner of the UI and click on the export button to export all annotations in the scene as a CSV

Within a project, there can only be one presenter at a time. If you’re the only active user in a project, you’re automatically the presenter and all tools are available to you.

When there are multiple active users in a project, presenter tools are only available to one person at a time; however, presenter status can be handed off to any user at anytime. Presenter tools include move, rotate, scale, explode, slice, and grab. Also, only the presenter can change scenes, add scene backgrounds, and apply or edit materials.

Whenever you share a project with another user, you’ll need to assign a permission role: viewer, commenter, or editor.

Viewers have view-only access and commenters are restricted to annotation tools only.

Read more on sharing and permission roles.

Select the “Origin” layer in the hierarchy and use the gizmo to move it.

Yes. After adding the email of an existing Campfire account, the user will receive an email to confirm that they would like to transfer their existing account to your organization

Yes. You must do one of the following:

1. Toggle Allow users to share their projects with anyone in Organization Settings
2. Add their domain in Allow users to share their projects with others in the following domains in Organization Settings
3. Add the user as a guest using the Add User button

You can only export projects you own. Shared projects must first be duplicated into your personal workspace before exporting.

No — you must re-share projects after importing.

You will need to export all projects from the non-SSO account, and then import them into your new account. Learn how to export and import projects.

Campfire will import animations that are already in FBX and GLB files.

In Campfire, you can create simple transition-based animations relating to position, scale, rotation, or material properties.

1. Create a new scene and add your model
2. Duplicate the scene
3. Adjust all or parts of the model by moving, scaling, rotating, or changing the material

4. Adjust the speed of the transition under Scene Transition in the inspector

Check out the Animations & Scene Transition article for more.

Upload models on PC, Mac, iPad, or Quest. Once you create a project, you’ll be able view, edit, and interact with it on any other device supported by Campfire. Read Compose Scenes for more information.

In the Campfire Starter plan, the maximum file size is 25 MB per file (5 GB total storage). In Campfire Enterprise, there are no limits on maximum size for individual files (20 GB total storage). Click here for pricing information.

Models with high polygon count will require more memory and GPU resources. Generally we do not recommend uploading models greater than 10m polygons.

Campfire projects save automatically when updated.

Enterprise plan users can export individual models as a GLB file format. Note that you cannot export models from sample projects.

Read Optimizing Models for Performance.

There are three ways to modify the thumbnail:

• Move, rotate, or scale the model using gizmos (Desktop and iPad)
• Select “Set scene view” in the inspector (Desktop and iPad)
• Explode the model or change its materials (All devices)

At this time we do not support PLY files that contain point cloud data.

Select the model and on Windows use ctrl + c to copy and ctrl + v to paste. On a Mac, use cmd + c and cmd + v

You can also, select the model and right click on it to open the context menu. Select Copy to copy the model and then right click anywhere else and select Paste

Yes. Campfire supports viewing models on supported headsets, including Meta Quest 3, Quest 3S, and Samsung Galaxy XR. Campfire automatically optimizes models when you import them, balancing visual quality and performance for the device you're viewing on.

For most models, automatic optimization is all you need. If a very large or complex model still doesn't perform well on a headset — especially one with tens of thousands of parts — there are two ways to improve performance:

1. Use advanced optimization profiles on PC or Mac to control how aggressively Campfire reduces the model. Profiles can decimate the model, remove small or hidden parts, and show scene statistics so you can check part and polygon counts as you import. Read more in Optimizing Models for Performance.
2. If you're using Quest and want to view a very large model without optimizing it down, use Quest Link to connect your Quest 3 to a PC via USB-C cable and render the model directly from your PC. Read more on setting up Quest Link.

To upload an assembly that refers to multiple part files, all part files must be in the same folder. Use Pack and Go to gather your files into a single folder before adding to Campfire.

1. In Inventor, bring up the Pack and Go menu.
2. Under Options on the left-hand side, select Copy to Single Path.

3. Click Start to create a folder without any sub-folders for the assemblies.
4. In Campfire, import the root IAM file using shift + file open. Read more on multi-file uploads.

To bring in the correct materials and colors, review your STEP file export options and ensure Managed Model Based 3D Engineering is selected.

You can also export as GLTF instead of STEP.

The material library contains a list of preset materials that you can apply to a model.

We recommend OBJ, glTF, and GLB files. These formats maintain their material information when added to Campfire.

To apply your own textures to a model after importing it:

1. Navigate to the Look section of the inspector
2. Hover over the default material applied to the model or a material applied in the Materials section and click Edit

3. Click on any of the checkered boxes to upload a texture file

Note: choosing a different Shader preset will change the properties available for edit.

1. Select the part with the material you want to apply to others
2. You’ll now see the material appear in the Look section of the Scene tab
3. Drag the material from the Look section onto another part

Make sure that the applied materials are also stored on your computer and attached to the model.

You can create a background for a scene using 360 photos. Read more.